We're so sorry!  We know accidents can happen and we are always happy to help get you a replacement or a solution as quickly as we can! 

E-mail us here: https://www.zeepbath.com/pages/contact-us so we can help you out!

Please let us know about all damages within 24 hours of receiving your package.  Photos are extra helpful as well!  Please include photos of both the items and the packaging so we can best help you! 

While we understand that it can sometimes be tricky to order the perfect scent online, due to the personal nature of our products we are unable to accept returns or exchanges. If you ever have questions about a scent, just let us know, we are more than happy to help make suggestions for you!